About the Role
The Technical Product Development & Support Specialist will ensure the successful execution of technical development functions. With a cross-functional technical development and customer-centric mindset, this position will play a vital role in shaping the future of our products and impact across the industry.
Key Activities
Execute innovation projects with significant business impact, including projects that involve developing patentable and proprietary technology.
Demonstrate technical expertise for new product development, service support, and high-quality technical plans and deliverables.
Serve in the role of sales engineer by providing expertise and support to commercial teams through the communication of technical information about products, applications, and services.
Develop, maintain, and present course curriculum for on-site instruction of channel partners and end users in the operation and basic maintenance of the IQT and newly developed products.
Actively work to learn markets, products, and industries to conduct comprehensive research and develop a complete understanding.
Continually develop personal competencies, stay abreast of industry and market trends, competitors, and emerging technologies, and analyze their impact on customers.
Analyze the voice of customers and market research to guide new product development and ensure the product meets the market needs and achieves product goals.
Identify and assess market challenges, opportunities, and threats and provide leadership to ensure efficient and high-quality response.
Support the development of strong customer and channel partner relationships to drive sales and establish lasting relationships.
Actively interact with applicable industry governing bodies and standards organizations such as ASTM, EI, CEN, CGSB, etc.
Participate in and network at conferences and tradeshows to promote company capabilities.
Protect the organization’s value by keeping information confidential.
Actively challenge existing processes to drive simplification and improvement.
Perform cross-functional ad hoc analysis and lead special projects as requested
Preferred Skills
Internal combustion engine experience is strongly preferred.
Prior research and development experience is a plus.
B2B and energy sector business experience preferred.
Education and Experience
Bachelor’s degree in Engineering (Mechanical or Electrical preferred) with a minimum of 8 years of technical engineering experience or a combination of equivalent education and experience.
Engineering background required
Strong business acumen and technical knowledge to succinctly align customer needs with the product value proposition
About Us
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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